Press and hold both soft keys (Red) While holding soft keys (Red) with stylus press Reset button (Yellow) Press 0 (Blue) to confirm

Information about T-Mobile Devices
Press and hold both soft keys (Red) While holding soft keys (Red) with stylus press Reset button (Yellow) Press 0 (Blue) to confirm
1st method If your phone is frozen Remove the battery Reinsert the battery Power on the phone 2nd method If your phone is frozen Use stylus and press Reset button (Yellow)
Click Start -> More -> More -> Accessories -> Clear Storage Follow the on screen instructions Wait until phone restarts
If your phone is frozen Remove the battery Reinsert the battery Power on the phone