Advertisements 1st method If your phone is frozen Remove the battery Reinsert the battery Power on the phone 2nd method If your phone is frozen Press and hold Power on button (Yellow) When the phone reboots release the Power on button (Yellow) Alcatel One Touch V685 Soft Reset Advertisements Let us know if worked by leaving a comment :) Tagged: Alcatelforce rebootforce restartOne Touch V685OT-V685OTV685soft reset