• Power off the phone
  • Press and hold Volume up + Volume Down keys (Red)
  • While holding these two buttons press and hold Power On too (Blue)
  • Once the start up logo appears release the power key (Blue) while still holding the other two buttons
  • When android recovery screen is displayed release all buttons
  • With Volume up/down navigate to Wipe data/delete all user data
  • Confirm with power button
  • If it asks for confirmation with Volume up/down navigate to yes
  • Confirm with power button
  • Go to reboot system now and confirm with the power button
Samsung Captivate SGH-i897 Hard Reset
Samsung Captivate SGH-i897 Hard Reset