Advertisements Power off the phone Press and hold # button (Green) and press Power on (Yellow) On screen you will see “All data will be lost continue?” Click Yes On screen you will see “Formatting flash, please wait…” Wait until phone reboot Alcatel One Touch 802 Wave Hard Reset Advertisements Let us know if worked by leaving a comment :) Tagged: Alcatelfactory resetformathard resetOne Touch 802 WaveOneTouch 802 WaveOT-802 Waverestore default settings